SHIPPING
DUE TO OUR ANNUAL INVENTORY CHECK, YOUR ORDERS WILL BE PROCESSED AFTER JANUARY 7TH 2025.
Cairo Standard Delivery: 65 EGP. The expected delivery time is 3-5 working days.
Shorouk, Obour, Madinaty Standard Delivery: 95 EGP. The expected delivery time is 3-5 working days.
Alexandria Standard Delivery: 95 EGP. The expected delivery time is 7-10 working days.
RETURNS & EXCHANGES
You have 14 days to return or exchange any ETTC Boutique item. However, kindly note the following:
First and foremost, to return or exchange an item, it must be in good condition, placed in its original packaging. If upon inspection it was concluded that the item has been used or is now damaged, then it cannot be returned or exchanged.
Note that if you had paid for the order by cash, then you will be instantly refunded in cash. However, if you had paid by card, then the money will be refunded back to your card within 30-45 working days, depending on the bank’s policy.
If you request a return or exchange from your home or any other address, you will be charged with shipping fees.
You cannot return items you’ve bought on discount or with a promo code. However, you may exchange them.
